Starting a retail business from scratch in a new country is never easy—especially when you're unfamiliar with import procedures, tariff issues, and how to build a trusted product lineup. However, for one new store owner in Australia, partnering with TVCMALL proved to be the smartest first step.
Starting a retail business from scratch in a new country is never easy—especially when you're unfamiliar with import procedures, tariff issues, and how to build a trusted product lineup. However, for one new store owner in Australia, partnering with TVCMALL proved to be the smartest first step.
In just under a year, this customer went from buying a few accessories for personal use to launching a full-fledged mobile accessories store, featuring leading brands like Joyroom and Acefast. With the support of TVCMALL's OEM/ODM customization services, their vision for a store with high-quality products and fully customized packaging quickly became a reality.
The customer initially discovered TVCMALL while looking for Joyroom wireless chargers and Joyroom for iPhone cases. After several small orders, they were impressed by the product quality, fast delivery, a and the wide range of professional services TVCMALL offers. Whether it was product info, shipping questions, or even packaging ideas, TVCMALL always responded quickly. Feeling good about how things were going, they decided to go all in and open a store.
By early 2025, they began purchasing in bulk—selecting top-selling Joyroom and Acefast products to build out their physical storefront. Acefast Crystal phone accessories and Acefast AirPods cases became instant hits.
As a first-time importer, the customer had concerns about tariff issues and how to handle customs. That's when Candice from TVCMALL stepped in with personalized support—clearly explaining the import procedure, estimating potential taxes, and walking them through each step of the shipping process.
"Candice clearly explained Australia's tariff policies and even calculated the estimated taxes for my order—extremely helpful for a first-time importer."
With that help, they finally felt clear on what to expect—and could plan their stock and costs without second-guessing.
One of the biggest challenges for new retailers is creating a cohesive, professional brand image. With TVCMALL's OEM packaging services, this store was able to:
- Select from flexible customized packaging options
- Review physical samples before confirming designs
- Get expert suggestions on material and style
From wholesale custom phone cases to custom screen protectors, every item was aligned with the store's branding goals.
"TVCMALL went above and beyond—providing design references, samples, and flexible options for my private-label packaging. Now I can confidently finalize the packaging after seeing the physical samples. Highly recommend!"
Free Brand Support? Yes, Really.
To help boost in-store visibility, TVCMALL also proactively arranged branded display stands—free of charge—from both Joyroom and Acefast. This helped the customer attract walk-in traffic and elevate the perceived value of their products.
"TVCMALL proactively arranged branded display racks from Joyroom and Acefast for my store, boosting my product visibility at no extra cost. Outstanding service!"
Looking ahead, the customer plans to expand their offerings by adding more SKUs and exploring even more customized product lines. With TVCMALL as a long-term partner, they're ready to scale confidently—knowing they have full support in logistics, branding, sourcing, and packaging.
Whether you're launching your first store or scaling your business globally, TVCMALL is here to support you at every step. Our OEM/ODM services, wholesale solutions, and partnerships with top brands like Joyroom and Acefast make it easy to stand out in a competitive market.
With TVCMALL, you can:
- Create custom, private-label packaging
- Source high-demand accessories like Joyroom wireless chargers and Acefast AirPods cases
- Solve tariff issues before they become a problem
- Offer branded, high-margin products that reflect your store's identity
- Access value-added services like product sourcing, dropshipping, and warehousing—tailored to your needs
- Get help with everything from packaging design, color and material selection, to custom finishes—all flexible and on-demand
Start here with TVCMALL's OEM/ODM Services
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