TVCMALL Launches New Website for Optimal Customer Experience

TVC-Mall Launched a Brand New Website for Better Customer Service

 

TVC-Mall, a leading B2B wholesale platform across the world, today announced its brand escalation with the lauching of a brand new website, whose design is centered on a better customer service. In close collaboration with our loyal clients for 14 years, TVC Mall deeply understands the importance of client partnership. We live for the success of our clients and that’s why we fully upgrade the website functions on the focus of client experience.

 

Who is the team in service of customers?

-          CEO: Leo and Rita.

-          Professional team of over 10 years’ experience: Sales, product development, product operation, logistics, and more.

 

What does TVC website offer to customers?

 

-          Products covering a wide range of categories

TVC Mall cooperates with 1000+ vendors, providing 500k+ SKU of products. Our platform mainly focuses on the business of 3C products, but also cover other categories such as home & pet, mother & child, and outdoor products.

 

-          Most edged market trend

Based on TVC sales data, our professional team grasp the latest market trend, so clients utilize this market information to grow their business. We will also collaborate with third-party market research organizations and conduct benchmark reports tailored for clients’ business.

 

-          Low MOQ for rich categories of products

TVC Mall sets a low MOQ (minimum order quantity) for all products, which allows our clients to order a small quantity of products, but covering multiple categories. This reduces costs especially for small-scale enterpreneurs. The strategy is also super friendly for our new guests—try out different products at the lowest costs! 

 

-          Flexible and effient service

We offer direct sales, customization and sourcing services. Our new website provides an easy way to view, select and order the products. If customers want something special, TVC Mall have services of logo design and print. We are ready to put a unique stamp on your marketing materials. Sourcing is another service making TVC stand out among its competitors. Simply by submitting a product information form, TVC team can source an ideal product that fits all your needs.

 

-          Customer care

Any questions about product, service, or TVC in general? Well, we got you prepared with FAQ page, where cutomers can find answres quickly and easily. If FAQ cannot solve your question, you can contact us via email, telephone and live help window on the website. Your dedicated sales rep will give one-to-one support, as well as professional knowledge of your business.

 

Through the past 14 years, TVC-Mall has lived for the success of our clients. The design of new website revolves around our customers, delivering an easy, efficient, relevant and all-round pleasant experiences for the user. Have you tried our new website? Tell us how you think about it and earn coupons worth XXX.