Frequently Asked Questions

  • What quality assurance does TVCMALL offer? 

  • How can I contact TVCMALL for support?

  • How can I create an account at TVCMALL? 

  • Do TVCMALL products have certifications like CE/RoHS?

  • How does TVCMALL support dropshipping?

  • How do I track my order?

  • How soon will my order be shipped after the payment is received?

  • When will my package arrive?

All FAQ topics

  • About TVCMALL
  • Account & Registration
  • Products & Service
  • Payment, Pricing & Promotions
  • Your Orders
  • Shipping & Delivery
  • Taxes & Customs
  • Returns & Refunds
  • Security & Privacy
  • Others

Can’t find the answers you’re looking for? We’re here to help.

AT TVCMALL, we live for the success of our clients. Why? Because our greatest fulfillment comes from boosting your online sales,especially for online retailers and entrepreneurs. As a premier one-stop B2B wholesaler and a trusted China wholesale supplier, we offer not only a wide range of mobile accessories and premium products at competitive prices but also tailored services such as dropshipping, product customization, sourcing, and supply chain support. TVCMALL prides itself on delivering trustworthy products and services, adopting a value-driven approach to business, and committing to both our clients and the wider community. Driven to serve, we are always looking for ways to lift others and make a positive impact. Whether you're just launching your store or scaling an established retail enterprise, we are dedicated to supporting your growth and meeting your diverse needs. We know that when one person or business thrives with our help, we all do. SO LET'S THRIVE.
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